S2S Digital Agency

Chatbot Service


Chatbot Service


Chatbot Service

Offering several benefits for businesses, including cost savings, improved customer service, increased efficiency, and capability

Opportunities In Chatbot Service

35 %

of people use chatbots to resolve complaints

24/7

provide services

Features of Chatbot

Automated Responses

Responds to common inquiries automatically and provides instant answers to user questions without requiring humans. 

Interactive Menu

Describes users with interactive menus or quick reply buttons to guide them through various options or services offered by the business. 

Media Support

Supports the exchange of high media content, including images, videos, and GIFs, within conversations effectively.

Handoff to Humans

If the chatbot is unable to assist, it can seamlessly hand off the conversation to humans.

Insights

Provides analytics and insights into user interactions, conversation metrics, and performance data.